Welcome to the FPT HI GIO CLOUD help center
Introducing the stronger security for your FPT HI GIO CLOUD Account.
With multi-factor authentication, you’ll protect your account with both your password and your phone.
01. Whenever you log in to FPT HI GIO CLOUD, you'll enter your password as usual.
01. Then, you'll be asked for OTP. A verification code will be sent to your trusted phone number via SMS.
Your account will be permanently secured, because if someone else would try to log in to your account from any device or would hack your password, the multi-factor authentication will be required.
Each verification code can only be used once and is valid only during 2 minutes since it’s been sent to your trusted phone number.
You can request a one-time use backup code for such situations as when your phone is unavailable, or lost, or you’re travelling.
Technical support about multi-factor authentication is available 24/7/365 for all FPT HI GIO CLOUD customers.