Welcome to the FPT HI GIO CLOUD help center
Can I change a private address?
No, you cannot change a private address. Each VM is allocated to its Private IP by the system and you cannot change it.
If you want to allocate any specific IP address to your VM, you can set it as the secondary IP address.
Can I obtain a public IP?
Normally, Public IP address is assigned to a Virtual router. The VM is only allocated to a Private IP address.
If you want to assign any Public IP Address to your VM directly, please set Static NAT.
Can I allocate multiple IP addresses to a single VM?
Yes, you can allocate multiple IP addresses to a single VM. You can attach multi-private network to your VM.
Can I change the source’s public IP address to a Static NAT?
Yes, every customer has 1 default Public IP and you can change it with the second public IP address using Static NAT.
What is the source IP address that the VM uses to connect to the Internet?
The VM uses only Private IP address to connect to the internet. The Public IP address stays at the Virtual Router. The packet sends or receives to/from the Public IP using Source NAT.
Is there any way to use a virtual IP?
Yes, you can create a Private Network with a Private Range IP, then attach this network to the VM. In that case, the VM will have 1 Private IP address that belongs to this Private Range IP.
Can I set port forwarding and load balancing together to a single Public IP?
Yes, you can set port forwarding and load balancing together to a single Public IP.
Can I set a static NAT and port forwarding, and load balancing together to a single Public IP?
If Public IP is being used for static NAT, you cannot use this Public IP for the port forwarding and load balancing.
If Public IP is being used for port forwarding or load balancing, you cannot use this Public IP for static NAT.
How to find the Private IP address of my VM?
For Linux: please use “ifconfig” command to see the Private IP Address.
For Windows: please use “ipconfig /all” command to see the Private IP Address.
Is the reverse DNS already set up for public IP addresses?
Yes, the reverse DNS already set up for public IP addresses.
How to check the IP address of a virtual router?
To check the IP address of a virtual router, please follow the steps below:
- Log In to your FPT HI GIO CLOUD account.
- Click Cloud in the top menu to be redirected to your cloud portal.
- Click Services in the submenu and select Manage Resources.
- Click the IP Addresses tab and you will see the list of your IP addresses on the left side of the page.
Are there any limitations on the number of IP addresses I can have?
You can have 2 secondary IP address per one VM.
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