Welcome to the FPT HI GIO CLOUD help center

• How to use an attached volume? (CentOS 6, CentOS 7)

  Please create volume with your required size. Attach it to the VM, then Log In to the VM and check a new partition. After that please format and use it.

• How many disks (volumes) can I add? How many volumes can I add per each VM?

  FPT HI GIO CLOUD doesn’t have any limitation for the number of disks (volumes) you can add.
  The total size of disks is 2000GB.
  FPT HI GIO CLOUD allows you to add up to 13 disks per 1 VM. This limit is required by Virtual SCSI HBA.

• Will the volume be deleted if I delete my VM?

  When you delete your VM, the Root Volume will be automatically deleted. However, the Data Volume will still be stored.

• How to export the volume of my VM?

  To export the Data Volume of your VM, please follow the steps below:

  1. Log In to your FPT HI GIO CLOUD account.
  2. Click Cloud Portal in the top menu to be redirected to your cloud portal.
  3. Please stop your VM before export volume
  4. Click Services in the submenu and select Manage Resources on the right side of the page.
  5. Click the Volumes tab and then select the volume you want to download.
  6. Click the Download icon to download Volume
  7. Confirm that you want to download the volume.

  

• How to use an attached volume? (WindowsOS)

  Please create volume with your required size. Attach it to the VM, then Log In to the VM and check a new partition in the Compute Management. After that please format and use it.

• Will the Data Volume created at the same time as the VM be automatically attached and mounted?

  No, the Data Volume created at the same time as the VM won’t be automatically attached and mounted. If you want to attach and mount the Data Volume, you must manually attach and mount it to the VM.

• I created a new data disk from my root disk. Why does the OS on the data disk start running when I attach it to a different VM?

  Please check that you haven’t chosen the data disk to boot which already has an OS.
  To make sure the OS on the data disk won’t start running automatically when you will attach it to a VM, you must choose the exact partition to boot.

• Can one VM use the volume that another VM is currently using?

  No, only one VM can use the Data Volume at the same time. However, when you detach the Data Volume from the first VM, you can attach this Data volume to another VM and start using it.

• What is the size of the root disk when I create a VM?

  The size of the root disk is 40GB and it’s not changeable. If your system requires bigger volumes, please put your data to the Data Volume.

• I don’t see the button to delete the Data Volume?

  In the normal case, when the Data Volume is detached from the VM and don’t have any snapshots, you can easily delete the Data Volume.
  However, if you don’t see the button to delete the Data Volume, please make sure that the Data Volume isn’t attached to the VM or hasn’t any snapshots.

• How to import the Data Volume?

  To import the Data Volume of your VM, please follow the steps below:

  1. Upload Volume image to your HTTP Server. Volume image format is OVA.
  2. Log In to your FPT HI GIO CLOUD account.
  3. Click Cloud in the top menu to be redirected to your cloud portal.
  4. Click Services in the submenu and select Manage Resources on the right side of the page.
  5. Click the Volumes tab and then click the Upload Volume button on the left side of the page.
  6. Fill out the form and click OK