Welcome to the FPT HI GIO CLOUD help center
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Can I import an external VM image?
Yes, you can import an external VM image.
To import the external VM image, please follow the steps below:- Upload Volume image to your HTTP Server. VM image format is OVA.
- Log In to your FPT HI GIO CLOUD account.
- Click Cloud in the top menu to be redirected to your cloud portal.
- Click Services in the submenu and select Manage Resources on the right side of the page.
- Click the Templates tab and then click the Add New button on the left side of the page.
- Fill out the form and click OK.
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How to create a VM from a CentOS 6 MyTemplate?
Please install VMware-tools.
Then remove /etc/udev/rules.d/70-persistent-net.rules
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How to create a VM from my registered template?
Please choose ‘Mine’ from Category in Launch VM page.
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What kind of pre-set templates does FPT HI GIO CLOUD have?
- CentOS 6.8 (64 bit)
- CentOS 7.3 (64 bit)
- Ubuntu 14.04 (64 bit)
- Ubuntu 16.04 (64 bit)
- Windows 2008 R2 Edition (64 bit)
- Windows 2012 R2 Edition (64 bit)
- Windows 2016 R2 Edition (64 bit)
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Can I make a template from already existed VM?
Yes, you can make a template from already existed VM.
- Take Volume Snapshot
- Log In to your FPT HI GIO CLOUD account.
- Click Cloud in the top menu to be redirected to your cloud portal.
- Click Services in the submenu and select Manage Resources on the right side of the page.
- Click the Templates tab and then click the snapshot that you want to create a template.
- Click settings icon, and click “Create Template” button.
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Can I export my template?
No, you can’t export your template. Please use function export Volume.
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Will I be charged extra fees if I upload an external VM image?
You will pay only the storage fee.
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What should I do if an error appears when I import a template?
Please contact our technical support. We are happy to help!
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Are there any limitations to the sizes of exported templates?
The maximum size of a template you can export is 500GB.
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How will I be billed for using the Windows server?
The cost when you chose to use Windows Server is 890,000 VNĐ/month
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How to delete a template?
- Log In to your FPT HI GIO CLOUD account.
- Click Cloud in the top menu to be redirected to your cloud portal.
- Click Services in the submenu and select Manage Resources on the right side of the page.
- Click the Templates tab and then click the snapshot that you want to create a template.
- Click settings icon, and click “Delete Template” button.
If you have any questions, please ask us by filling the form below:
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